Returns Policy
Last updated: June 2025
30-Day Return Window
We accept returns within 30 days of the delivery date. If you're not fully satisfied with your purchase, we're here to help.
Eligibility Requirements
- •Items must be unused and in their original packaging.
- •Return request must be submitted within 30 days of delivery.
- •Custom or personalized items are not eligible for return.
- •Sale items marked “Final Sale” cannot be returned.
How to Initiate a Return
- 1. Email us at team@sunspire.madethis.app with your order number and reason for return.
- 2. We'll respond within 1–2 business days with return instructions and a shipping label.
- 3. Pack the item securely in its original packaging and drop it off at the carrier.
- 4. Once received and inspected, your refund will be processed to the original payment method within 5–7 business days.
Questions?
Reach our team at team@sunspire.madethis.app. We're happy to help with any questions about your return or refund.